Front Desk/General Operations

Position: Front Desk/Customer Service/General Operations

Do you value health, fitness, and joyful life living?​ 
Are you reliable, punctual, and motivated to contribute your best to a positive mission?

We'd love to hear from you and consider you for a position at our front desk! Our front desk staff are the first line in providing a welcoming and affirming experience for our diverse clients in our busy and locally-owned studio.  It is a great position for high school or college student who is considering a career in holistic healthcare; fitness; retail; hospitality; or entrepreneurship to get a broad view of all the various aspects of a small business.  Maya Whole Health Studio values all forms of diversity in workstaff and welcomes candidates of all age, race, religion, gender, orientation, physical abilities.  All candidates will be given full consideration, based on qualifications for the position.

Please carefully read details below about the position we are seeking to fill, including schedule and payrate. If it seems like a good fit, drop us a line, with your cover letter and resume, explaining your interest in the position and why you would be a good candidate for this job.

Terms & Payrate
Term: Permanent (Temporary Will Be Considered)
Application Closing Date: Open Until Filled
Start Date: March 14th (or sooner, if possible)
Hours:  12-20 hours/week (depending on final candidate availability)
Anticipated Schedule:  Saturday 9AM-3PM  (required); Monday/Wednesday 3:30PM-8PM (negotiable) & Occasional Sundays (negotiable)
Compensation: Starts at $12.50/hour (after pre-employment training); eligible for increase at 10 weeks
Additional Benefits Include: •Unlimited group fitness classes (Yoga/Pilates)•20-50% discount on workshops and retreats•20% discount on massage services •20% discount on fitness apparel, accessories, and gift items in boutique•Free parking and easy walking access to Gene Coulon Beach Park and The Landing shopping center

Job Description& Qualifications
JOB DESCRIPTION: The Front Desk Customer Service reports directly to the Studio Coordinator, providing support in a wide range of operations, retail, communications, and marketing activities. Primary scope includes:
  • Provide front desk reception, warmly welcoming clients and staff.
  • Offer tours for new and prospective clients.
  • Answer phone, respond to voicemail and e-mail.
  • Schedule appointments for clients.
  • Check out appointments and class package purchases.
  • Monitor appointments and class schedules and notify management of any potential problems.
  • Assist with general cleaning, organizing, and maintaining studio appearance and flow of activity.
  • Assist with general operations, marketing, promotions activities, as requested and able.

Qualifications:
  • Appreciation and commitment to the values of Maya Whole Health Studio.
  • Positive professional and/or academic references (volunteer and/or paid).
  • Ability to communicate precisely and effectively in person, by phone, and via e-mail.
  • Track record of reliability, punctuality, and commitment to a collaborative and upbeat work environment.
  • Basic proficiency in Microsoft Office applications (Word, Excel, Publisher).
  • Versatility and flexibility – able to fluidly shift tasks, focus, expectations, plans in the course of any day or hour, based on emerging circumstances, and remain calm and pleasant.
  • Passion for excellent client care ; ability to engage easily with people and take interest in their stories.
  • Access to dependable transportation and means for communication.

​In your cover letter and resume, please include work experience, scheduling availability, and 2-3 professional/academic references . We strongly recommend visiting Maya, prior to applying for any position, to ensure that environment and location are a good fit for you.